ph643 Privacy Policy

This Privacy Policy ("Policy") describes how ph643 ("ph643," "we," "us," or "our") collects, uses, stores, shares, and protects the personal data of individuals ("you," "your," or "Data Subject") who access or use the ph643 online casino platform, website at ph643.net, and all associated services (collectively, the "Platform").

ph643 is committed to protecting the privacy and personal data of all Filipino players and Platform users. We take our obligations under the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations seriously, and we have designed our data practices to comply fully with these requirements.

By registering for a ph643 account, accessing the Platform, or otherwise providing your personal data to ph643, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please do not use the ph643 Platform.

This Policy should be read together with our Terms & Conditions and Responsible Gaming Policy, which are incorporated by reference.

For the purposes of the Data Privacy Act of 2012, ph643 acts as the Personal Information Controller (PIC) in respect of the personal data collected through the Platform. ph643 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently.

ph643 has designated a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Policy and applicable data privacy laws. You may contact the DPO using the details provided in Section 14 of this Policy.

ph643 collects only the personal data that is necessary for the purposes described in this Policy. The categories of personal data we collect include:

ph643 collects personal data through the following means:

• Direct Collection: Information you provide when registering for a ph643 account via the ph643 Login page, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated Collection: Technical and usage data collected automatically when you access the Platform, including through cookies, web beacons, log files, and similar tracking technologies (see Section 9).
• Third-Party Sources: Identity and fraud-screening data received from KYC verification providers, payment processors (e.g., GCash, Maya, BPI), and anti-money laundering screening services, where necessary to comply with Philippine legal obligations.
• Publicly Available Sources: In limited circumstances, ph643 may verify information against publicly available Philippine government databases for identity or sanctions screening purposes.

ph643 uses your personal data for the following purposes:

• Account Management: To create, maintain, and manage your ph643 player account, including processing your ph643 Login credentials securely.
• Identity & Age Verification: To verify that you are at least 21 years of age and eligible to use the Platform under Philippine gaming regulations.
• Payment Processing: To process deposits and withdrawals via GCash, PayMaya / Maya, bank transfer, and debit card, and to maintain accurate financial records.
• Legal & Regulatory Compliance: To comply with the Anti-Money Laundering Act (AMLA), PAGCOR regulations, the Data Privacy Act, and other applicable Philippine laws, including filing mandatory reports where required.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, cheating, money laundering, and other prohibited conduct on the Platform.
• Responsible Gaming: To monitor gameplay patterns and identify players who may be at risk of problem gambling, and to administer self-exclusion, deposit limits, and cooling-off requests.
• Customer Support: To respond to your enquiries, resolve disputes, and provide technical assistance.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates — but only where you have given your consent. You may opt out at any time.
• Platform Improvement: To analyse usage patterns and improve the performance, features, and user experience of the ph643 Platform.

Under the Data Privacy Act of 2012, ph643 processes your personal data on the following legal bases:

• Contractual Necessity: Processing is necessary to perform the contract between you and ph643 (i.e., the Terms & Conditions), including operating your account, processing payments, and providing gaming services.
• Legal Obligation: Processing is required to comply with applicable Philippine laws, including AMLA reporting obligations, PAGCOR regulatory requirements, and tax obligations.
• Legitimate Interests: Processing is necessary for ph643's legitimate interests in preventing fraud, ensuring platform security, and improving our services, provided these interests are not overridden by your rights and freedoms.
• Consent: For marketing communications and certain non-essential cookies, ph643 relies on your freely given, specific, and informed consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

ph643 does not sell, rent, or trade your personal data. We may share your data only in the following limited circumstances:

• Service Providers: Trusted third-party vendors who assist ph643 in operating the Platform, including KYC verification providers, payment processors (GCash, Maya, BPI, BDO, UnionBank, and other Philippine banks), IT infrastructure providers, and customer support platforms. These providers are contractually bound to process your data only on ph643's instructions and in compliance with the Data Privacy Act.
• Regulatory Authorities: Philippine government agencies and regulators, including PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and law enforcement agencies, where disclosure is required by law or court order.
• Business Transfers: In the event of a merger, acquisition, or sale of ph643's business assets, your personal data may be transferred to the acquiring entity, subject to equivalent data protection obligations.
• With Your Consent: To any other third party where you have given your explicit prior consent.

ph643 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:

• Account Data: Retained for the duration of your active ph643 account, plus a minimum of five (5) years following account closure, in compliance with AMLA record-keeping requirements.
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, as required by the Anti-Money Laundering Act.
• KYC Documents: Retained for a minimum of five (5) years following the end of the business relationship, or longer if required by a regulatory authority.
• Customer Support Records: Retained for three (3) years from the date of the last interaction, unless a longer period is required for dispute resolution.
• Marketing Consent Records: Retained for the duration of your consent, plus a reasonable period thereafter to demonstrate compliance.

Upon expiry of the applicable retention period, ph643 will securely delete or anonymise your personal data in accordance with our data disposal procedures.

ph643 uses cookies and similar tracking technologies to operate and improve the Platform. A cookie is a small text file placed on your device when you visit ph643.net. We use the following types of cookies:

• Strictly Necessary Cookies: Essential for the Platform to function, including maintaining your ph643 Login session and remembering your security preferences. These cannot be disabled.
• Performance Cookies: Collect anonymised data about how players use the Platform (e.g., pages visited, error messages) to help ph643 improve performance. No personally identifiable information is collected.
• Functionality Cookies: Remember your preferences (e.g., language, game settings) to provide a more personalised experience on ph643.
• Analytics Cookies: Used to understand aggregate usage patterns and improve the ph643 Platform. Data collected is anonymised and aggregated.

ph643 does not use cookies to track your activity across unrelated third-party websites. You may manage your cookie preferences through your browser settings. Note that disabling strictly necessary cookies may affect the functionality of the ph643 Platform.

ph643 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. Our security measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the ph643 Platform.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Strict access controls ensuring that only authorised ph643 personnel can access personal data, on a need-to-know basis.
• Regular security audits, vulnerability assessments, and penetration testing of the Platform.
• Multi-factor authentication options for ph643 Login to protect your account from unauthorised access.
• Incident response procedures to detect, report, and address personal data breaches in accordance with NPC notification requirements.

Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by ph643:

• Right to Be Informed: The right to be informed of how your personal data is collected, used, and processed — which this Policy fulfils.
• Right of Access: The right to request a copy of the personal data ph643 holds about you, along with information about how it is processed.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data. You may update basic account information directly through your ph643 account settings.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to ph643's legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, machine-readable format, where technically feasible.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe ph643 has processed your personal data in violation of the Data Privacy Act.

To exercise any of these rights, please contact ph643's Data Protection Officer using the details in Section 14. ph643 will respond to all data subject requests within fifteen (15) business days of receipt, in accordance with NPC guidelines.

The ph643 Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. ph643 does not knowingly collect personal data from persons under 21 years of age.

If ph643 discovers or is notified that personal data has been collected from a person under 21 years of age, we will promptly delete that data and close the associated account. If you are a parent or guardian and believe your child has provided personal data to ph643, please contact us immediately using the details in Section 14.

ph643 employs age verification measures during the registration process to prevent underage access to the Platform. These measures include collection of date of birth and, where required, submission of a government-issued ID for KYC verification.

ph643 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. When material changes are made, ph643 will notify registered players by email or through a prominent notice on the Platform prior to the changes taking effect.

The "Last Updated" date at the top of this Policy will be revised to reflect the date of the most recent changes. Your continued use of the ph643 Platform after the effective date of any amendment constitutes your acceptance of the revised Policy.

ph643 recommends that you review this Privacy Policy periodically. The current version is always available at ph643.net/privacy-policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by ph643, please contact our Data Protection Officer:

• Email: [email protected]
• General Support Email: [email protected]
• Live Chat: Available 24/7 via the ph643 Platform

ph643 aims to resolve all privacy-related enquiries within fifteen (15) business days. If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines.